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Need Assistance? We're Here to Help

Have a question? Start by visiting our FAQs page — many common questions are answered there and you might find exactly what you need.

Still need support? Our friendly customer service team is available 24/7 to help with anything from order inquiries and partnership requests to general feedback.

You can contact us directly or email us at lumina@gmail.com — we aim to respond as quickly as possible.

Already reached out but haven’t heard back? Be sure to check your spam or promotions folder, as our messages can sometimes get filtered there.

At Lumina, your satisfaction is our priority. We’re committed to delivering a smooth, helpful, and supportive experience—every time.